Refund or Return Policy:

• Our refund or return policy is applicable for situations within our control, such as print quality issues, damage during shipping, or receiving an incorrect item. For matters beyond our control, including customer dissatisfaction unrelated to our services (e.g., changes in personal preference, errors in provided content), we may not be able to offer refunds. We encourage customers to thoroughly review and approve all aspects of their orders before giving final approval to minimize the likelihood of dissatisfaction.

• In the event of issues within our control, please notify us within a specified timeframe, and we will assess the situation to determine the appropriate course of action, which may include a refund or return. For matters beyond our control, we appreciate your understanding and cooperation. Our aim is to ensure your satisfaction with our printing services, and we remain committed to resolving issues that fall within the scope of our responsibilities.

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Turnaround Time and Rush Orders:

• At Harrison Print Studio, we estimate turnaround times for each order based on its unique specifications. While we strive to meet these estimates, factors like order complexity may lead to extensions. Communication on any changes to the turnaround time will be promptly provided.

• Rush Order Processing:

  • For customers seeking expedited services, we offer rush order options. A transparent rush order fee, clearly outlined and viewable at the time of order placement, covers the additional resources required for prioritized production. This fee will be itemized in the invoice.

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Client Final Approval:

• Once you, the client, provide final approval for the image, layout, and specifications of your order, it indicates your acceptance and satisfaction with the provided content. At this point, Harrison Print Studio relinquishes responsibility for any dissatisfaction related to the approved image, including but not limited to quality, design, and textual elements.

Post-Approval Changes:

• Any requests for changes or alterations to the approved image after the final approval may be subject to additional charges. We encourage thorough review and confirmation of all aspects before granting final approval to minimize the likelihood of dissatisfaction.

Client Accountability:

• Harrison Print Studio values your input and collaboration throughout the design process. However, client dissatisfaction with aspects approved during the final review is not the responsibility of Harrison Print Studio. It is crucial for clients to thoroughly assess and confirm their orders to ensure alignment with their expectations.

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Timely Issue Reporting:

• Customers must report any issues or concerns with their orders within 7 days of receipt. This timeframe ensures a swift resolution and allows us to address and rectify any problems effectively.

Communication Window:

• To report issues, contact our customer support within the 7-day period. Timely communication facilitates prompt investigation and resolution, ensuring your satisfaction with our printing services.

Post-7 Days Disclaimer:

• Issues reported after 7 days may be subject to additional considerations. We encourage clients to communicate concerns promptly for a smooth resolution process.